MEMBER MANAGEMENT

Members Portal

Comprehensive member relationship management, engagement tracking, and lifetime value optimization.

5,896

Total Members

95.0%

Active Rate

R284k

Avg LTV

4.6/5

Satisfaction

Full Member

2,847 members

R2,850

per month

All facilities access

Guest privileges

Events priority

Voting rights

Retention

96%

Avg Tenure

8.4 years

Sports Member

1,523 members

R1,650

per month

Sports facilities

Limited guest access

Member events

Retention

94%

Avg Tenure

5.2 years

Social Member

892 members

R950

per month

Clubhouse access

Social events

Dining privileges

Retention

91%

Avg Tenure

3.8 years

Junior Member

634 members

R450

per month

Youth programs

Coaching access

Family events

Retention

88%

Avg Tenure

2.1 years